@import "https://fonts.googleapis.com/css2?family=Space+Grotesk:wght@500;600;700&family=Inter:wght@400;500;600&display=swap";:root{--bg:#0e141c;--surface:#161f2a;--surface-alt:#1c2733;--ink:#e9eef5;--ink-muted:#8996a8;--border:#2a3542;--border-soft:#212b37;--navy:#0a1017;--navy-dark:#060a10;--accent:#5b93d1;--accent-ink:#0b1420;--saudavel:#3ed98e;--saudavel-bg:#12301f;--atencao:#f0a93e;--atencao-bg:#332609;--critico:#f0616c;--critico-bg:#33161a;--fora-icp:#b79cf0;--fora-icp-bg:#2a2340;--inadimplente:#f0619e;--inadimplente-bg:#331420;--nivel-ouro:#d9b23d;--nivel-ouro-bg:#332a10;--nivel-prata:#c6d0dc;--nivel-prata-bg:#262e38;--nivel-bronze:#c58a52;--nivel-bronze-bg:#2e2013;--urgencia-media:#e8da3d;--urgencia-media-bg:#302e12;--urgencia-baixa:#8996a8;--urgencia-baixa-bg:#1c2530;--radius:12px;--shadow:0 1px 2px #0000004d, 0 8px 24px #00000059}*{box-sizing:border-box}body{background:var(--bg);color:var(--ink);-webkit-font-smoothing:antialiased;margin:0;font-family:Inter,system-ui,sans-serif}h1,h2{margin:0;font-family:Space Grotesk,system-ui,sans-serif}a{color:inherit}button,select,input,textarea{font-family:inherit}.app-loading{min-height:100vh;color:var(--ink-muted);justify-content:center;align-items:center;font-size:14px;display:flex}.topbar{background:var(--navy);color:#fff;z-index:10;border-bottom:1px solid var(--border-soft);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;padding:18px 28px;display:flex;position:sticky;top:0}.topbar-brand{align-items:center;gap:14px;display:flex}.topbar-logo{width:auto;height:34px;display:block}.eyebrow{letter-spacing:.08em;text-transform:uppercase;color:#7c8fa6;margin:0 0 4px;font-size:12px;font-weight:600}.topbar h1{color:#f4f7fb;font-size:20px;font-weight:700}.topbar-nav{gap:4px;display:flex}.nav-link{color:#9fb0c4;border-radius:8px;padding:8px 12px;font-size:13px;font-weight:600;text-decoration:none}.nav-link:hover{background:#ffffff14}.nav-link.active{color:#dce8f7;background:#5b93d129}.topbar-actions{flex-wrap:wrap;align-items:center;gap:16px;display:flex}.topbar-versao{color:#7c8fa6;letter-spacing:.02em;font-size:11px;font-weight:600}.legend{color:#aebbcc;gap:14px;font-size:13px;display:flex}.legend-item{align-items:center;gap:6px;display:flex}.dot{border-radius:50%;width:9px;height:9px;display:inline-block}.dot-saudavel{background:var(--saudavel)}.dot-atencao{background:var(--atencao)}.dot-critico{background:var(--critico)}.search-input{border:1px solid var(--border-soft);color:#fff;background:#ffffff0f;border-radius:8px;min-width:200px;padding:8px 12px;font-size:13px}.search-input::placeholder{color:#7c8fa6}.search-input:focus{outline:2px solid var(--accent);outline-offset:1px}.filtro-select{border:1px solid var(--border-soft);color:#fff;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;background:#ffffff0f;border-radius:8px;padding:8px 12px;font-size:13px}.filtro-select:focus{outline:2px solid var(--accent);outline-offset:1px}.filtro-pessoas{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.filtro-pessoa-chip{border:1px solid var(--border-soft);color:var(--ink-muted);cursor:pointer;white-space:nowrap;background:0 0;border-radius:999px;padding:6px 12px;font-size:12px;font-weight:600}.filtro-pessoa-chip:hover{border-color:var(--accent)}.filtro-pessoa-chip.ativo{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}.filtro-pessoas-limpar{color:var(--ink-muted);cursor:pointer;background:0 0;border:none;padding:6px 2px;font-size:12px;text-decoration:underline}.btn{cursor:pointer;border:none;border-radius:8px;align-items:center;padding:9px 16px;font-size:14px;font-weight:600;text-decoration:none;transition:filter .15s,background .15s;display:inline-flex}.btn:disabled{opacity:.6;cursor:not-allowed}.btn-primary{background:var(--accent);color:var(--accent-ink)}.btn-primary:hover{filter:brightness(1.08)}.btn-ghost{color:#fff;background:#ffffff1f}.btn-ghost:hover{background:#fff3}.btn-danger{background:var(--critico-bg);color:var(--critico)}.btn-danger:hover{background:var(--critico);color:var(--critico-bg)}.board{grid-template-columns:repeat(4,minmax(0,1fr));gap:20px;max-width:1600px;margin:0 auto;padding:28px;display:grid}.board-msg{color:var(--ink-muted);padding:20px 28px;font-size:14px}.board-msg-erro{color:var(--critico)}.card{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow);border-left:5px solid var(--border);overflow-wrap:break-word;word-break:break-word;flex-direction:column;gap:14px;min-width:0;padding:18px;transition:border-color .2s;display:flex}.card.status-saudavel{border-left-color:var(--saudavel)}.card.status-atencao{border-left-color:var(--atencao)}.card.status-critico{border-left-color:var(--critico)}.card-head{align-items:center;gap:10px;display:flex}.card-recolhido{cursor:pointer}.field-cliente-texto{min-width:0;color:var(--ink);text-overflow:ellipsis;white-space:nowrap;flex:1;padding:4px 2px;font-family:Space Grotesk,sans-serif;font-size:16px;font-weight:600;overflow:hidden}.card-toggle-chevron{color:var(--ink-muted);cursor:pointer;background:0 0;border:none;flex-shrink:0;padding:2px 4px;font-size:14px}.card-toggle-chevron:hover{color:var(--ink)}.card-badges{flex-wrap:wrap;align-items:center;gap:8px;margin-top:-6px;display:flex}.field-cliente{min-width:0;color:var(--ink);background:0 0;border:none;border-radius:6px;flex:1;padding:4px 2px;font-family:Space Grotesk,sans-serif;font-size:16px;font-weight:600}.field-cliente:focus{outline:2px solid var(--accent);outline-offset:1px}.status-badge{letter-spacing:.02em;white-space:nowrap;border-radius:999px;padding:4px 10px;font-size:11px;font-weight:700}.status-saudavel .status-badge{background:var(--saudavel-bg);color:var(--saudavel)}.status-atencao .status-badge{background:var(--atencao-bg);color:var(--atencao)}.status-critico .status-badge{background:var(--critico-bg);color:var(--critico)}.icp-badge{letter-spacing:.02em;white-space:nowrap;background:var(--fora-icp-bg);color:var(--fora-icp);border-radius:999px;padding:4px 10px;font-size:11px;font-weight:700}.lancado-badge{letter-spacing:.02em;white-space:nowrap;background:var(--saudavel-bg);color:var(--saudavel);border-radius:999px;padding:4px 10px;font-size:11px;font-weight:700}.servico-badge{letter-spacing:.02em;white-space:nowrap;background:var(--surface-alt);color:var(--ink-muted);border-radius:999px;padding:4px 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10px;font-size:11px;font-weight:700}.sobrecarga-badge.ok{background:var(--saudavel-bg);color:var(--saudavel)}.sobrecarga-badge.carga-sobrecarregado{background:var(--critico-bg);color:var(--critico)}.sobrecarga-badge.carga-atencao{background:var(--atencao-bg);color:var(--atencao)}.sobrecarga-badge.carga-tranquilo{background:var(--saudavel-bg);color:var(--saudavel)}.carga-motivo{color:var(--ink-muted);white-space:normal;max-width:230px;margin-top:5px;font-size:11.5px;line-height:1.4;display:block}.nivel-badge{letter-spacing:.02em;white-space:nowrap;border-radius:999px;flex-shrink:0;padding:4px 10px;font-size:11px;font-weight:700}.nivel-badge.nivel-ouro{background:var(--nivel-ouro-bg);color:var(--nivel-ouro)}.nivel-badge.nivel-prata{background:var(--nivel-prata-bg);color:var(--nivel-prata)}.nivel-badge.nivel-bronze{background:var(--nivel-bronze-bg);color:var(--nivel-bronze)}.card-producao{border:1px solid var(--border-soft);border-radius:9px;flex-direction:column;gap:14px;padding:12px;display:flex}.etapa-hint{color:var(--ink-muted);font-weight:600}.etapa-proxima{color:var(--ink-muted);font-weight:400}.estrela-conquistada{color:var(--saudavel);margin-left:4px;font-size:12px}.etapa-badge{letter-spacing:.02em;white-space:nowrap;background:var(--border-soft);color:var(--ink-muted);border-radius:999px;align-self:flex-start;padding:3px 9px;font-size:11px;font-weight:700}.etapa-badge.etapa-critico{background:var(--critico-bg);color:var(--critico)}.etapa-badge.etapa-atencao{background:var(--atencao-bg);color:var(--atencao)}.etapa-badge.etapa-saudavel{background:var(--saudavel-bg);color:var(--saudavel)}.btn-remove{color:var(--ink-muted);cursor:pointer;background:0 0;border:none;margin-left:8px;padding:0 2px;font-size:20px;line-height:1}.btn-remove:hover{color:var(--critico)}.encerrar-contrato-form{background:var(--critico-bg);border:1px solid var(--critico);border-radius:9px;flex-direction:column;gap:10px;padding:12px;display:flex}.encerrar-contrato-form label{color:var(--ink-muted);flex-direction:column;gap:4px;font-size:11.5px;font-weight:600;display:flex}.encerrar-contrato-form select{border:1px solid var(--border);background:var(--bg);color:var(--ink);--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;border-radius:7px;padding:6px 8px;font-family:Inter,sans-serif;font-size:13px}.encerrar-contrato-acoes{gap:8px;display:flex}.card-meta{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:10px;display:grid}.card-meta label,.card-extra label,.card-producao label,.toggle-field{color:var(--ink-muted);flex-direction:column;gap:4px;font-size:11.5px;font-weight:600;display:flex}.card-meta input,.card-extra input,.card-extra textarea,.card-producao input,.card-producao select{color:var(--ink);border:1px solid var(--border);background:var(--bg);--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;border-radius:7px;padding:6px 8px;font-family:Inter,sans-serif;font-size:13px;font-weight:400}.card-grid{background:var(--surface-alt);border:1px solid var(--border-soft);border-radius:9px;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:10px;padding:12px;display:grid}.toggle-field select{border:1px solid var(--border);background:var(--bg);color:var(--ink);border-radius:7px;padding:6px 8px;font-family:Inter,sans-serif;font-size:13px;font-weight:500}.card-extra{flex-direction:column;gap:10px;display:flex}.card-extra textarea{resize:vertical;font-family:inherit}.card-extra-row{grid-template-columns:minmax(0,1fr) minmax(0,1fr) minmax(0,1fr);gap:10px;display:grid}.campo-calculado{flex-direction:column;gap:4px;display:flex}.campo-calculado span{color:var(--ink-muted);font-size:11.5px;font-weight:600}.campo-calculado strong{color:var(--ink);border:1px solid var(--border-soft);background:var(--surface-alt);border-radius:7px;padding:6px 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32px}.login-logo{width:auto;height:40px;margin:0 0 18px;display:block}.login-eyebrow{letter-spacing:.08em;text-transform:uppercase;color:var(--ink-muted);margin:0 0 6px;font-size:12px;font-weight:600}.login-card h1{margin-bottom:20px;font-size:22px}.login-form{flex-direction:column;gap:10px;display:flex}.login-form label{color:var(--ink-muted);font-size:12px;font-weight:600}.login-form input{border:1px solid var(--border);background:var(--bg);color:var(--ink);border-radius:8px;padding:10px 12px;font-size:14px}.login-form button{background:var(--accent);color:var(--accent-ink);cursor:pointer;border:none;border-radius:8px;margin-top:8px;padding:11px;font-weight:600}.login-form button:hover{filter:brightness(1.08)}.login-form button:disabled{opacity:.7;cursor:not-allowed}.login-error{color:var(--critico);margin:0 0 10px;font-size:13px}.login-versao{color:var(--ink-muted);text-align:center;margin:18px 0 0;font-size:11px}.nps-card{width:380px}.nps-pergunta{color:var(--ink-muted);margin:0 0 16px;font-size:14px;line-height:1.5}.nps-score-grid{grid-template-columns:repeat(11,minmax(0,1fr));gap:4px;display:grid}.login-form .nps-score-btn{border:1px solid var(--border);background:var(--bg);color:var(--ink);cursor:pointer;border-radius:7px;margin-top:0;padding:8px 0;font-size:13px;font-weight:600}.login-form .nps-score-btn:hover{border-color:var(--accent)}.login-form .nps-score-btn.selected{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}.nps-score-legenda{color:var(--ink-muted);justify-content:space-between;margin:2px 0 4px;font-size:11px;display:flex}.login-form textarea{border:1px solid var(--border);background:var(--bg);color:var(--ink);resize:vertical;border-radius:8px;padding:10px 12px;font-family:inherit;font-size:14px}@media (width<=480px){.nps-card{width:100%;margin:16px}.nps-score-grid{grid-template-columns:repeat(6,minmax(0,1fr))}}.geral-main{flex-direction:column;gap:28px;max-width:1600px;margin:0 auto;padding:28px;display:flex}.summary-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;display:grid}.summary-card{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow);border-top:4px solid var(--border);flex-direction:column;gap:6px;min-width:0;padding:18px 20px;display:flex}.summary-label{color:var(--ink-muted);font-size:12.5px;font-weight:600}.summary-value{color:var(--ink);white-space:nowrap;font-family:Space Grotesk,sans-serif;font-size:clamp(20px,1.9vw,28px);font-weight:700}.summary-caption{color:var(--ink-muted);font-size:11px;line-height:1.4}.summary-saudavel{border-top-color:var(--saudavel)}.summary-saudavel .summary-value{color:var(--saudavel)}.summary-atencao{border-top-color:var(--atencao)}.summary-atencao .summary-value{color:var(--atencao)}.summary-critico{border-top-color:var(--critico)}.summary-critico .summary-value{color:var(--critico)}.summary-icp{border-top-color:var(--fora-icp)}.summary-icp .summary-value{color:var(--fora-icp)}.chart-section{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px 24px}.chart-section h2{color:var(--ink);margin:0 0 14px;font-size:15px}.chart-wrap{max-width:640px}.pauta-pessoa{border-top:1px solid var(--border-soft);margin-top:18px;padding-top:18px}.pauta-pessoa:first-child{border-top:none;margin-top:0;padding-top:0}.pauta-pessoa-head{flex-wrap:wrap;align-items:baseline;gap:10px;margin-bottom:10px;display:flex}.pauta-pessoa-head h3{color:var(--ink);margin:0;font-size:14px}.pauta-dia{margin-top:14px}.pauta-dia:first-child{margin-top:0}.pauta-dia h4{color:var(--ink-muted);text-transform:capitalize;margin:0 0 6px;font-size:12px}.alertas-section{flex-direction:column;gap:14px;display:flex}.alertas-section h2{color:#dce8f7;margin:0;font-size:18px}.service-section{flex-direction:column;gap:14px;display:flex}.service-header{flex-wrap:wrap;align-items:center;gap:14px;display:flex}.service-header h2{color:#dce8f7;margin:0;font-size:18px}.service-counts{flex-wrap:wrap;gap:8px;margin-right:auto;display:flex}.pill{border-radius:999px;padding:4px 12px;font-size:12px;font-weight:600}.pill-saudavel{background:var(--saudavel-bg);color:var(--saudavel)}.pill-atencao{background:var(--atencao-bg);color:var(--atencao)}.pill-critico{background:var(--critico-bg);color:var(--critico)}.board-compact{padding:0}.producao-section{grid-column:1/-1;margin-bottom:8px}.producao-filtro{color:var(--ink-muted);cursor:pointer;align-items:center;gap:6px;margin-left:auto;font-size:13px;display:flex}.etapa-pill{background:var(--surface-alt);color:var(--ink-muted);border-radius:999px;padding:3px 10px;font-size:12.5px;display:inline-block}.etapa-atrasada{background:var(--critico-bg);color:var(--critico)}.etapa-concluida{background:var(--saudavel-bg);color:var(--saudavel)}.btn-small{padding:5px 12px;font-size:12.5px}.churn-table-wrap{border:1px solid var(--border-soft);border-radius:var(--radius);background:var(--surface);overflow-x:auto}.churn-table{border-collapse:collapse;width:100%;font-size:13.5px}.churn-table th,.churn-table td{text-align:left;white-space:nowrap;padding:12px 16px}.churn-table select{color:var(--ink);border:1px solid var(--border);background:var(--bg);--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;border-radius:7px;padding:5px 8px;font-family:Inter,sans-serif;font-size:13px}.jobs-input,.pauta-prazo-input{color:var(--ink);border:1px solid var(--border);background:var(--bg);--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;border-radius:7px;width:130px;padding:5px 8px;font-family:Inter,sans-serif;font-size:13px}.jobs-input-valor{width:100px}.churn-table th{text-transform:uppercase;letter-spacing:.03em;color:var(--ink-muted);border-bottom:1px solid var(--border-soft);font-size:11.5px;font-weight:600}.churn-table tbody tr{border-bottom:1px solid var(--border-soft)}.churn-table tbody tr:last-child{border-bottom:none}.churn-table tbody tr:hover{background:var(--surface-alt)}.churn-table td:first-child{color:var(--ink);font-weight:600}.churn-acoes{align-items:center;gap:8px;display:flex}.btn-check{border:1px solid var(--border);background:var(--bg);width:28px;height:28px;color:var(--saudavel);cursor:pointer;border-radius:7px;justify-content:center;align-items:center;font-size:15px;font-weight:700;line-height:1;display:flex}.btn-check:hover{border-color:var(--saudavel)}.btn-check.checked{background:var(--saudavel-bg);border-color:var(--saudavel)}.pendencias-lista{flex-direction:column;gap:10px;display:flex}.pendencia-item{background:var(--surface);border:1px solid var(--border-soft);border-left:4px solid var(--border-soft);border-radius:var(--radius);flex-direction:column;gap:10px;padding:14px 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